Contact us

Questions about a booking, a payment or becoming a partner? Send us a message.

Draft — pending legal review

This page is a draft that is still being reviewed by our lawyers. It may change before EventsPH opens for real bookings. Highlighted items are still to be confirmed.

Send us a message

Use the form and our team will reply to the email address you give us, [to be confirmed: support reply time, e.g. within 1 business day].

Please don't include bank account numbers, card numbers or ID numbers in your message. If we need them for a refund, we'll ask for them in the app.

Email

You can also email support@prestige.ph [to be confirmed: support email address].

[to be confirmed: support hours and an urgent-issue phone number]

Before you write

Booking changes, cancellations and reschedules: start from My event — you'll see your exact refund before you confirm.
A problem at your event: report it from My event until the day before the vendor's balance payout is due — at the latest, the day before the 3rd business day after the event, so we can hold the vendor's payout.
Messages to a vendor: use Messages, one conversation per vendor.

Privacy requests

To access, correct or delete your personal data, contact our Data Protection Officer: [to be confirmed: Data Protection Officer's name and email address].

Data privacy notice