Terms of service

These terms are an agreement between you and [to be confirmed: registered company name, SEC registration number and business address] ("EventsPH", "we"). By creating an account, booking or listing on EventsPH you agree to them, together with our Booking & payout policies and our Data privacy notice.

They are governed by the laws of the Philippines. Nothing in them limits rights you have under Philippine law, including the Consumer Act of the Philippines (Republic Act No. 7394).

• Booking & payout policies→
• Data privacy notice→

• Guest: someone who plans or books an event on EventsPH.
• Partner or vendor: an accredited venue or supplier that lists packages on EventsPH.
• Event plan: the list of venues and suppliers a guest has picked for one event.
• Booking: a vendor's package for an event that a guest has paid for (deposit or in full).

• You sign in with a one-time code sent to your email, or with Google. You may add and verify a mobile number to get SMS notifications.
• You must be [to be confirmed: minimum age, e.g. 18] or older and able to enter into a contract.
• Give accurate details and keep access to your email and phone secure. You are responsible for what is done through your account.

EventsPH runs the marketplace: we show listings, take payments, hold them and pay vendors on schedule. Vendors are independent businesses; each vendor is responsible for the services in their listing and for delivering them as booked. EventsPH is not the organiser of your event.

EventsPH is the merchant of record: guests pay EventsPH, and EventsPH pays vendors. [to be confirmed: VAT and official receipt or invoice model]

• Prices are in Philippine pesos. Per-guest prices are fixed for the number of guests in your plan when you add them.
• At checkout we hold your dates for 60 minutes and give you one QR Ph code, processed by Maya. Nothing is booked until your payment arrives.
• Instant-book packages are confirmed when your payment arrives. Other vendors have 24 hours to accept; if they decline or don't answer, your payment for them is refunded.
• You pay the vendor's deposit at checkout and the balance by its due date, or everything at once. If a balance is unpaid 72 hours after its due date, the vendor may cancel and it counts as your cancellation.
• EventsPH charges no service fee at the moment.
• Pay only through EventsPH. We can't protect or refund money paid to a vendor outside EventsPH.

• If you cancel, your refund follows the policy tier of the booking (Flexible, Moderate or Strict) and the days left before the event, as set out in our policies.
• You may move your whole event to a new date once, free of charge (a declared force majeure allows one more), within 12 months of the original date, if every vendor still booked is free, each listing's minimum notice is met and no balance is overdue.
• If a vendor cancels, you get back everything you paid for that booking.
• Refunds are paid by InstaPay or bank transfer to an account you give us, within 1–3 business days after you give us its details, until refunds through Maya are available.

• Booking & payout policies→

If PAGASA Tropical Cyclone Wind Signal No. 2 or higher, or a government-declared emergency, covers the event location on the event date, the booking can be moved free of charge to a date within 12 months, with no penalty for either side. If no date works, the guest is refunded what they paid minus the vendor's documented costs, capped at the deposit paid, as settled by EventsPH.

A guest may report a problem with a completed booking until the day before the vendor's balance payout is due — at the latest, the day before the 3rd business day after the event. The vendor's payout is then held while EventsPH reviews it. EventsPH decides, acting fairly on what both sides provide, whether to release the payout or refund part of the payment. You may still pursue any remedy the law gives you.

• Messages between guests and vendors stay on EventsPH. Phone numbers, emails and links are hidden until there is a booking between you.
• Reviews can be written only for completed bookings, are checked by our team before they are published, and must be honest and about the booking. We may remove reviews that break these terms.
• Be respectful. Don't send spam, harassment or anything unlawful.

The AI Planner gives suggestions only. Prices and availability come from EventsPH's listings, not from the AI, and the suggestions may be incomplete or not suit you — check before you book. The AI Planner may be limited or unavailable at times. Don't put personal details you don't want processed into your brief.

• Partners must be accredited by EventsPH (business registration, permits, BIR registration and ID; venues also a fire safety certificate) and keep their documents current.
• Keep listings, prices, calendars and policies accurate, and honour every confirmed booking.
• Accept or decline booking requests within 24 hours.
• EventsPH keeps a commission of 10% of each booking's value, deducted at payout.
• Payouts are made by bank transfer in weekly runs: the deposit 7 days after the booking is confirmed and the balance 3 business days after the event, unless a problem is reported. Only an owner can change the payout account, and a changed account must be verified before payouts resume.
• If you cancel a confirmed booking, the guest is refunded in full and any amount already paid to you is recovered from your future payouts. Repeated cancellations, false listings or off-platform payments may lead to suspension.
• You are responsible for your own taxes and for issuing receipts or invoices as the law requires. [to be confirmed: partner invoicing and BIR Form 2307 handling]

• Don't misuse EventsPH: no fraud, fake bookings or reviews, scraping, or attempts to get around our security, rate limits or fees.
• We may suspend accounts that break these terms, after telling you why where we can.

[to be confirmed: limitation of liability and indemnity wording, to be drafted by counsel]

We may update these terms. We will post the new version here and, for material changes, tell you by email before they apply. Bookings already made keep the terms and policy tier in force when they were made.

Questions: email support@prestige.ph [to be confirmed: support email address] or use the contact form.

• Contact us→